When I returned at
1:30, the room had been completely rearranged. A podium had been rolled
to the front; chairs were set in "stern" theater-style rows;
an overhead projector, which I had no intention of using, was in place;
and a microphone that I had not ordered was set up as well.
This
"traditional" setup was a classic example of a design model
best described as "presenter-centered" learning. Time after
time, however, research confirms that adult learning is most effective
when it is "learner-centered." For many, this is nothing less
than a paradigm shift; the design and facilitation of meetings requires
a new architecture, one that "loses the podium."
By losing the
podium, we establish the "learning place" as one that is
highly conducive to effective adult learning, encouraging excited,
turned-on adults to solve problems with new material, challenge one
another's perspectives, and work through learning tasks that take them
beyond their present knowledge, skills, or attitudes.
The arrangement of
furniture is but one sign that we respect the knowledge adult learners
bring to our sessions. By recognizing that they come with long,
hard-earned experience, you will understand that the most effective
workshops are not centered around the podium. In fact, it's just the
opposite.
"Learning
centered" activity engages participants in reflective thought and
discussion of open questions that they have the resources to respond to.
These "learning tasks" challenge them to re-create theory in
their own context. The process also emboldens them to try new skills and
test new attitudes in a "safe" setting with peers.
Imagine a room
abuzz with the energy of men and women in dialogue, sharing their
stories in a focused learning task that re-creates the theory they are
examining. Witness the fun, and the learning, occurring at every table
as people move to closure within a specified time frame. Note the
attention paid as learners share the "distillate" of their
task with the larger group.
The design of such
learning events requires clear objectives and careful sequencing to move
tasks from simple to complex and work from solo to shared. Almost
magically, adult learners who are engaged, active, and empowered can
make a podium disappear.
Two Models of
Education
Presenter-Centered
Rank the following 12
Principles
from MOST important (#1) to LEAST important (#12)
for working with adult learners and literacy instruction. (Write
the numbers at the END of each statement.) Be ready to
defend your rankings.
12 Principles of
'Learner-Centered' Program Design
Principle 1: Needs
Assessment
Needs assessments
honor the fact that while many people register for a program, they all
come with different work experiences and expectations. Those whose primary
educational needs are ignored quickly become bored or indifferent. They
tune out or vote with their feet and walk out. Either way, they're
unlikely to return.
Needs assessment is
a "listening effort" that enables learners to help shape what is
to be taught. People are naturally excited to learn anything that will
help them better understand their lives, and their motivation is enhanced
when they are given the opportunity to establish their own educational
themes.
Principle 2: Safety
Safety is achieved
when development of the learning tasks, the atmosphere in the room, and
the design of small group exercises and materials convey to learners that
the experience will be beneficial.
While it does not
obviate the challenges of learning new concepts, skills, and attitudes,
safety creates an inviting setting for those things to occur.
How do you create
such a setting? Start by establishing and reinforcing the competence of
both the program design and the facilitator. When reviewing objectives,
point out how they were established.
Allow small groups
to find their own voice. Create a sequence of activities, building from
simple to complex. Strive to keep the environment nonjudgmental.
Also remember to
"affirm" every idea and comment that is offered. Affirming is
one of all teachers' basic responsibilities; when a learner says something
in a group and there is no affirmation or recognition, the words fall to
the floor unacknowledged, often destroying not only the individual's sense
of safety but that of everyone else in the room.
Principle 3: Sound
Relationships
True dialogue is not
possible when we have to carefully weigh each and every word that comes
out of our mouths. In a sound relationship, both the learner and the
teacher can speak their minds. Presenting relevant and exciting learning
tasks in an environment that fosters dialogue eradicates the seeds of
distrust, fear, and intimidation.
Learners can quickly
sense when a facilitator is addressing their needs. Imagine, for example,
a workshop that begins with the presenter asking learners to re-read the
program description ... and then to suggest additional objectives they
would like to see addressed. This "listening task" on the part
of the presenter acknowledges the experience of the learners and goes a
long way toward establishing a sound relationship for dialogue.
Principle 4:
Sequence and Reinforcement
Sequence describes
the programming of learning tasks in an order that goes from simple to
complex and from solo to group-supported. Failure to honor this concept
can lead to people dropping out of courses and actually believing that
they cannot learn.
Reinforcement occurs
from the repetition of facts, skills, and attitudes in diverse, engaging,
and interesting ways until they are learned. If adults are to be held
accountable for achievement-based objectives, they must receive adequate
reinforcement.
Careful listening
will prompt an experienced facilitator to adjust learning tasks in order
to meet the need for reinforcement. A task that proves too difficult for
most of a group, for example, must be changed. This mutual accountability
is the essence of "learning as dialogue."
Principle 5: Praxis
Praxis is a Greek
work that means "action with reflection." Educators unanimously
agree that adults learn best by doing. Praxis suggests doing with
"built-in reflection." This is how the process of praxis might
look in linear form:
Doing/Reflecting/Deciding/Changing/New
Doing
These four questions
can guide adult learners through the process:
- Description: What
do you see happening?
- Analysis: Why do
you think it is happening?
- Application: When
it happens in your situation, what problems does it cause?
- Implementation:
What can we do about it?
Learning tasks and
materials should give learners the chance to practice new ideas, skills,
and attitudes ... and immediately reflect on them.
Principle 6: Respect
for Learners
Treating adults as
"subjects" of their own learning recognizes that, in most parts
of their lives, they already are decision makers. They steadfastly resist
being treated as "objects." As a result, they need to know that
they themselves decide what will occur in the learning event.
It is, of course,
necessary to distinguish between the "consultative" voice (a
suggestion) and the "deliberative" voice (a decision). But as a
rule, effective teachers never do or decide what learners can do or decide
on their own. Learning occurs both in doing and deciding; be careful not
to steal that opportunity.
Brazilian educator
Paulo Freire titled one of his books Education as the Practice of Freedom.
Inviting learners to be the subjects of their own learning is indeed the
practice of freedom.
Principle 7: Ideas,
Feelings, and Actions
The fact that the
mind, emotions, and muscles all play a vital role in learning is often
overlooked. "The brain thinks it is running the show but it isn't
really," noted Joseph Campbell in The Power of Myth, published in
1988. "It is a peripheral organ, secondary at best."
The so-called
"domains" of learning are cognitive (ideas), affective
(feelings), and psychomotor (actions). Their linkage can be observed in
the seemingly simple process of preparing an agenda for a first-time
meeting. Among the questions that should be asked in preparation are the
following: Who will decide what is to be included on the agenda? What will
the meeting's other stakeholders think? How should the agenda be
formatted?
Answers to these
questions require a cognitive approach (defining the agenda), a
psychomotor approach (designing it), and an affective approach
(considering the implications for others attending the meeting). According
to the pioneering theorist Kurt Lewin, little substantive learning takes
place unless all three aspects are involved.
Principle 8:
Immediacy
Adults need to see
the immediate usefulness of new learning. Because time is so precious to
them, they want to study those skills and theories that will immediately
make a clear difference to them.
The best way to
discover a group's real concerns is simply to ask! Needs assessment yields
a road map for content development, but it is the design of learning tasks
that are relevant, well-sequenced, and continually reinforced that creates
immediacy.
We do not suggest
"losing the podium" merely to be clever; when a classic
"talking head" holds court, rarely does a program offer learners
information that is immediately beneficial.
Principle 9: Clear
Roles
Adult learners need
reinforcement of equity between themselves and their teachers. If a
learner perceives a facilitator as "a professor," with whom
there is no disagreement, questioning, or challenge, the essential adult
learning concept of "dialogue" is dead in the water.
In learner-centered
programs, anything that impedes dialogue is addressed and eradicated;
anything that enables dialogue is nurtured and used. Establishing
"equitable" roles helps make dialogue more accessible.
Principle 10:
Teamwork
How often have you
heard people in an educational setting say: "When we get back to the
real world..." Teams are the real world. The things that occur in
group exercises tend to mirror experiences that occur every day. Many
adults who feel overwhelmed or excluded in small groups will act out those
feelings in other settings.
For that reason,
peers become one of the most powerful influences in the adult learning
process. Because they are able to draw on a bank of shared experiences,
peers can challenge one another in ways a teacher cannot. Equally
important, they can create safety for a team member who is struggling with
a complex concept. In effective adult learning programs, teamwork is a
process as well as a principle.
Principle 11:
Engagement
A
"typical" lecture in a college classroom or a conference session
-- in which one person speaks, 40 listen passively, and two or three doze
-- defines an environment in which there is no concern for the engagement
of learners.
Contrast that with a
program that bounces back and forth in small group settings, with adult
learners sharing their personal experiences in relevant tasks designed to
push the envelope to develop new ideas, skills, and applications.
That is engagement.
Think for a minute:
Do your programs pulse with the "sound" of engagement? Are
meeting rooms abuzz with dialogue, laughter, argument, and movement? Or is
the only sound you hear a single voice? The creation of engagement is as
necessary to learning as light is to the development of a plant.
Principle 12:
Accountability
No teacher can learn
for a learner. The design of effective adult education programs, however,
must be accountable to the learner.
The contract is
straightforward: What was proposed to be taught must be taught; what was
meant to be learned must be learned. The skills intended to be gained
should be apparent in all learners. There should be evidence of the
knowledge acquired in their language and reasoning. Intended changes in
attitude should be observable.
One of the most
significant problems in the education of adults is the perceived distance
between teacher and student, manager and employee, doctor and patient,
buyer and supplier. The principles of learner-centered design are intended
to close that gap.

Jane Vella, Ed.D.,
founder of the Raleigh, N. C. -- based Global Learning Systems, has been
teaching for 33 years.
This
article is adapted from her first book, Learning to Listen, Learning to
Teach.
A monthly
article by Vella will debut in the December issue of Convene.